Mr. McClure called after he wasn’t able to get his door to open, and noticed some unwrapped coils at the top of the door.
As we suspected, one of the torsion springs broke. We disconnected the opener, and replaced both springs with a new set. Finally, we tested the door’s balance and speed to make sure everything was in perfectly working order before we left.
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* $29 service call - deducted from the service
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